In any IT person’s quiver, one will find an array of standard quick tools at one’s disposal (I worked real hard making that sentence gender neutral… you are welcome). Some of the standards of course are:
- Restart the software
- Undo what you just did
- Wait a minute and try again
- Try it on a new file to see if it still happens
- Have you tried turning it off and on again?
I’ve added another one to my Revit quiver: emptying out the TEMP folder.
Under Windows, the TEMP folder is supposed to hold (wait for it) temporary files. Believe it or not, many applications don’t clear out their temp files like they are supposed to for one reason or another. I have found that a good chunk of strange Revit problems (usually around syncing) can be cleared up with a nice emptying out of the user’s TEMP folder.
You want to make sure Revit is closed. You can close other software too, that will just make it less confusing.
Go to START -> RUN and type in %TEMP%, then click OK. That opens the user’s TEMP folder.
Look at all the junk in there! At this point, you can pretty much select it all and delete it. Window will tell you if some software is trying to use it still. Windows 7 will do a lovely job of just skipping the files it can’t delete and wipe out the rest. Windows XP will halt the process, so you need to start over and this time NOT select the files that it couldn’t delete. Repeat until you think you have things nice and clean.
That’s it. I use this trick at least once a month to clear up a random Revit issue. I probably should actually research the specific problem, but really, who has time?