There’s a joke that many of you probably know… And it’s funny because it’s true. Something that is important to… Read more These Aren’t Your Standards
Know Your Firm’s Goals
CAD and BIM support folks are in an odd middle ground: everything we do needs to serve both the users… Read more Know Your Firm’s Goals
Have Your Tools Handy
You have no idea where I am as I write this blog post. And it doesn’t matter. What does matter… Read more Have Your Tools Handy
Automation Doesn’t Always Save Time
I love fixes that save time. I love fixes that are a little nerdy. I love fixes that automate what… Read more Automation Doesn’t Always Save Time
Be Able to Let It Go
I am not going to make Frozen reference. Remember that we are making tools and workflows (usually) for a company… Read more Be Able to Let It Go
Vertical vs Horizontal
Many times we need to explain a complicated concept to other users. And these users are most likely not as… Read more Vertical vs Horizontal
Know Your Team
As we build standards, workflows, and training, it’s important to understand that we aren’t building these things for ourselves. We… Read more Know Your Team
Perspective
I once had a coworker (half jokingly) ask me to teach a class on perspective. My initial thought was, oh… Read more Perspective
Words Matter
The COO of my company has a couple handy catchphrases he likes to pull out as needed. One that rings… Read more Words Matter
Leading Questions
“What happens if you click that?” “What did you do right before this broke?” “Is this happening on any other… Read more Leading Questions
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