Many times we need to explain a complicated concept to other users. And these users are most likely not as… Read more Vertical vs Horizontal
Know Your Team
As we build standards, workflows, and training, it’s important to understand that we aren’t building these things for ourselves. We… Read more Know Your Team
Perspective
I once had a coworker (half jokingly) ask me to teach a class on perspective. My initial thought was, oh… Read more Perspective
Words Matter
The COO of my company has a couple handy catchphrases he likes to pull out as needed. One that rings… Read more Words Matter
Leading Questions
“What happens if you click that?” “What did you do right before this broke?” “Is this happening on any other… Read more Leading Questions
Sharing is Caring
Did you just figure out a problem that has been bugging you for awhile now? Did you develop a new… Read more Sharing is Caring
The Problem With “I Was Going to Do That”
We all get busy… very busy. We all have many things thrown at us at once. I, and I wager… Read more The Problem With “I Was Going to Do That”
The Next Generation
This is really more of an observation than anything. AutoCAD has been around for almost forty years now. And while… Read more The Next Generation
Easier Said Than Done
Try not to take it personally. You poured your heart and soul and sweat into it. It’s something you created… Read more Easier Said Than Done
Throw Them a Rope
Find cooperative ways to inform team members that they might not be right.
